Privacy Policy

Privacy and Cookie Policy

Vintage Ark (“We”) are committed to protecting and respecting your privacy.

Our Privacy Policy is designed to assist you in understanding how we collect and use the
personal information you give us. It sets out the basis on which any personal data we collect
from you, or that you provide to us, will be processed by us.
By using our website you consent to our collection and use of your personal information as described in this Privacy Policy.

We process personal data as a controller as defined in the directive of 1998 and the General Data Protection Regulation (GDPR) from 25th May 2018.

What Information Do We Collect About You?

We collect information about you when you register with us or place an order for products.
We also collect information when you voluntarily complete customer surveys, sign up for our mailing list, provide feedback or participate in competitions. Website usage information is collected using cookies (see below for further information on collection of cookies).

We may collect the following information:
   
•    Name and company
   
•    Contact information including email address
   
•    Demographic information such as postcode, preferences and interests
   
•    Other information relevant to customer surveys and/or offers
   
•    IP address

How Do We Use the Information That You Provide to Us?

We collect information about you to process your order, manage your account, internal record keeping and to email you about other products we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. We may periodically send promotional emails, if you have given us permission, about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will not share your information for marketing purposes to any other company. If you do not want us to use your data in this way, please contact us by email.

Sharing Information with Third Parties

We use trusted third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. We will also share address and contact information with our delivery partners in order to fulfil our delivery obligations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. The collected information is used to provide an overview of how users are accessing and using the website. It is not used for additional purposes such as profiling those who access our website. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. You can set your browser not to accept cookies however in a few cases some of our website features may not function as a result.

Google Analytics

We use Google Analytics to collect information about how our visitors use and navigate this website. We use this information to report and analyse usage of the website so that we can continually work to add new features and improve your experience of it.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should refer to the privacy statement applicable to the website in question.

Personal Information You Choose to Provide

Registration Information


You will provide us information about yourself, your firm or company, and your practices when you register to be a user of our services, register for certain services, or register for email newsletters and alerts.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

Disclosure Of Your Information

We may disclose your personal information to a third party in the following circumstances:

•    In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

•    If Vintage Ark or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

•    If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Vintage Ark, our customers,
 or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Choice/Opt-out

If you do not wish to receive any promotional or marketing e-mails and/or surface mail marketing letters, you may opt-out of receiving those communications by sending an e-mail with the subject line "Unsubscribe" to our e-mail address info@vintageark.co.uk.

Changes To This Privacy Notice

We keep our privacy policy under regular review and we will place any updates on this webpage.
The latest privacy notice will always appear on this page.

Contacting Us About This Privacy Notice

If you have any questions or comments about this privacy notice, please contact us at info@vintageark.co.uk
You may contact us at any time to:
   
•    Request access to information that Vintage Ark has about you.
   
•    Correct any information that Vintage Ark has about you.
   
•    Delete information that Vintage Ark has about you.


We will fulfil your request electronically.